Some days are busier than others
On days when we have a busy event schedule, we always encourage guests to use TriMet MAX light rail, the Portland Streetcar and TriMet buses for the easiest arrival and departure experience. All have stops right outside the convention center for easy transit connectivity.
You can also catch a ride with Uber or Lyft. Uber is offering $15 off your first trip—sign up at Uber.com/app and use the code UBEROCC. Or sign up at Lyft.com/signup with the code OCC2017 and receive a credit value of $5 per ride for up to three rides. Both offers apply to new riders only.
If you plan to drive, please allow for ample time to park before your event.
Parking and directions
Do you need driving directions and parking information? How to get around using public transit? Or want to know where you can secure your bike?
Parking and directions
Arrive with an appetite!
Portland’s reputation for great food and drink is renowned, and we're no exception. A world of delicious and healthy culinary options await you. Coffee, tea or kombucha? Hey, you're in the Pacific Northwest. You can enjoy local beer on tap, wine, and spirits too!
See what's open
You'll find water bottle fill stations at our water fountains if you carry a reusable container — which we encourage!
As a reminder, outside food and beverages are not allowed in the convention center, and you may be asked to return items to your car if you bring them inside with you. All food and beverage services are provided exclusively through our in-house catering and concessions partner, pacificwild catering.
Put our service to the test
We want everyone to feel welcome, safe and well-served during their visit. You'll find info on everything from Wi-Fi to ATMs to business center services and nursing mothers pods on our Guest services and amenities page.
If you need mobility assistance to make your visit easier or more comfortable, please stop by our Administration Office on Level 2 to rent a wheelchair or electric scooter. Equipment is available on a first come, first served basis. Click here for rental pricing.
In order to ensure patron safety, security has been increased at all events. You may see additional security officers in our spaces during your event and we constantly monitor the building with cameras.
If you notice anything or anyone that makes you uncomfortable, please notify OCC staff by calling 503-731-7849 or dialing “0” from any of the house phones located throughout the facility.
Be smart. Keep your valuables with you at all times. Don't leave them in your car, and lock the doors before heading to your event.
Storage of personal and other items
The convention center does not provide storage areas or lockers for any personal or event-related items to event attendees. You must check with your event's organizers to determine if they are providing storage for any items.
Lost and found
Sometimes you just forget where you set your phone, or you leave your coat on the back of a chair. Lost and found items are tagged, cataloged and stored for 30 days. After that, unclaimed items are donated.
If you’ve lost something, call OCC Administration at 503-235-7575 or email firstname.lastname@example.org.
Please provide a detailed description of the item you lost. Also, if you happen to have a photo of your missing item, including it will help us identify it too.
Our animal friends are the best, but animals are not permitted on the convention center campus. This includes therapy or anxiety pets. Only animals trained to provide assistance to an individual with a disability, through a specific action, are allowed.
Balloons and flying objects
Balloons bring joy to the faces of many, but due to our high ceilings and exposed rigging, please choose another way to celebrate. No helium (or lighter-than-air) balloons are permitted inside the facility.
Visitors are not permitted to bring any flying objects—including drones—into the facility or onto the convention center grounds without the express permission of the Executive Director or designee.
Chairs and seating
Please leave all chairs, couches and air mattresses at home. We have plenty of comfy seats here.
We love our beer, wine and spirits in Portland, but we also want everyone to enjoy their visit in a safe and friendly atmosphere. An alcoholic beverage may only be consumed in the area where it was purchased. No outside alcohol is allowed onto the property (this includes all parking locations).
The OCC is a non-smoking facility. This includes e-cigarettes, vaporizers and all smokable substances. Smoking is permitted outside the facility only in designated areas.
Hotel and renovation construction
This summer, as Portland prepares for the January 2020 opening of the Hyatt Regency Portland at the Oregon Convention Center, we will be renovating the center’s lobbies and ballrooms, as well as the plaza on the northeast corner next to the TriMet MAX station to make it more accessible.
No changes to our event schedule are expected and we will continue to provide great service to all our customers during the construction.
More about the renovation
Thank you! We hope you enjoy visiting with us at the Oregon Convention Center!
Let's meet up at the hub
Need a full overview of all our guest services and amenities? Let's meet up at the hub! We'll share some other helpful info there too.