Eat and drink like a local or dine all over the world
Our two Portland Coffee Roasters cafés serve organic coffee, beverages, fresh bakery goods, assorted oatmeal breakfasts, yogurt, and sandwiches. And it doesn’t get more Portland than the Stir Bistro and Lounge, a full-service restaurant with a menu focused exclusively on local flavors and specialties. If you like microbrews, Oregon wine, or homegrown spirits - Stir has it! For heartier appetites, our other restaurant offerings range from delicious burgers to mouth-watering pizza or chicken tenders, all made to satisfy. Enjoy!
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Navigating the building is easier than ever
Our Level 1 Connector provides seamless access to all exhibit halls and level 1 meeting rooms. Visitors are able to move across the entirety of the building’s first and largest level, which makes attending events easy, particularly for people with mobility limitations. If you’re heading across the building from any location on our main lower level, you can’t miss it! Of course, we still have plenty of accessible elevators, escalators and stairs if you want to get in more steps.
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Please recycle – and compost
Spend some time at the OCC and you'll soon catch on that we’re "greener" than most event venues.
You'll encounter options to recycle and compost items you no longer want or can't keep, so please sort them carefully into the receptacles we provide.
If you have a reusable bottle for your water, look for the bottle fill stations at our water fountains too!
Wi-Fi
Wireless internet access is available throughout the convention center. Complimentary Wi-Fi service is available in all lobbies and meeting rooms.
Individual pay-as-you-go Wi-Fi service: Basic service is available for $12 per day, Business Class service for $50 per day, with your credit card payment. Customer support is provided on site.
For large groups or conference networks, contact our Technology Services Manager.
Guest Experience Marketplace
Our Guest Experience Marketplace is located next to the main Welcome Desk in front of the Guest Experience Office on the Lobby Level across from the MLK entrance. See map.
Self-serve complimentary cloud-based printing and copying (black and white, 8.5” x 11” paper only)
CVS kiosk for pharmacy needs
MagicBox kiosk for unique Portland themed gifts
Our Welcome Concierge is happy to also assist with the following:
Wheelchair and electric scooter reservations
Booster seats
Lost and found
Directions and wayfinding within the building
Information about local Portland attractions / dining options
Shipping services
OCC does not provide any shipping services. The nearest shipping services are available at FedEx Office Print & Ship Center, located at 1605 NE 7th Avenue. The phone number is 503-284-2129. For more information and directions, please visit their website.
ATMs
You'll find five ATMs conveniently located within the facility:
Reverse ATMs (Cash-to-Card Machines)
Recognizing not everyone may have a debit or credit card, cash-only guests may anonymously exchange their cash for a Visa card at a Reverse ATM to use at the restaurant/cafe outlets, parking garage or anywhere Visa is accepted. The Visa card may only be loaded one time with a cash credit and is 100% fee free.
You'll find two Reverse ATMs located:
Accessibility
All of the OCC grounds are in compliance with Americans with Disabilities Act (ADA) requirements. We have elevators, restrooms, concessions and telephones designed to accommodate the needs of those with physical and non-physical impairments. If you need mobility assistance to make your visit easier or more comfortable, please stop by the Welcome Desk on the Lobby Level to checkout a wheelchair or electric scooter. Equipment is available on a first come, first served basis.
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KultureCity Sensory Bags
OCC is a KultureCity Certified Sensory Inclusive Venue. Sensory bags are available to help meet guests’ sensory needs and help them to feel more calm during their visit. The bags are filled with items that help to alleviate sensory overload and promote engagement. These items can be easily cleaned and sterilized, making them safe for multiple users.
Please visit KultureCity website ahead of your arrival to learn more about what to expect and ways to be more comfortable during your vist.
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Public restrooms
Accessible restroom facilities are available in our public areas, including family and gender neutral restrooms. Some are even kind of famous for the artwork inside!
Suites for nursing
The suites are ADA-compatible with a comfortable seating area and are equipped with standard AC power outlets and USB charger ports.
Note: All Mamava suites come with a Bluetooth SmartLock that syncs with Mamava’s mobile app. Download the app at mamava.com/mobile-app.
You may also request a door code for entry from our receptionists in the Administration Office on Level 2 and by calling 503-235-7575.
First aid and medical attention
The facility has two fully equipped first aid rooms, one located in the Exhibit Hall A Lobby and the other outside Exhibit Hall E.
An Emergency Medical Technician (EMT) is on site during events with attendance over 1,000 or when otherwise deemed appropriate for the safety of attendees.
EMTs may be contacted by picking up any house phone and dialing “7575” or by alerting any OCC staff member.
The building also has multiple defibrillator stations (AEDs) located in public spaces for immediate response to a medical emergency.
Lost and found
Sometimes you just misplace your phone or forget your coat on the back of a chair. Lost and found items are tagged, cataloged, and stored for 30 days. After that, unclaimed items are donated.
If you’ve lost something, call OCC Welcome Concierge at 503-731-7800 or email a detailed description to GuestExperience@oregoncc.org. If you’ve found an item, it can be turned in to any staff member, or at the OCC Welcome Desk located in the MLK Jr. Lobby
Please provide a detailed description of the item you lost. If you happen to have a photo of your missing item, it will help us identify it.
Public art collection
The convention center houses a unique and diverse collection of art across the entire building. Discover our not-so-hidden art treasures during your visit! Stop by the welcome desk for a copy of our self-guided art tour or download one right now.
Know Before You Go
With a little advance planning, your visit to the OCC will be fun and worry-free.
Be in the know