We strive to meet the needs of individuals with disabilities by offering a range of features and amenities, detailed below. If you have any questions or require further assistance, please don't hesitate to contact us at [email protected]. To learn more about Metro's Accessibility and Disability Inclusion Program visit the Accessibility at Metro page.
Walks, curbs, and ramps
“For someone in a scooter, this building is easy to move around in.” – OCC guest
- Grounds, walks and floor surfaces along accessible routes are stable, firm, and non-slip under most weather conditions.
- Sidewalks, leading from the front driveway loading and unloading zones for shuttle buses and taxis, and leading to the main facility entrances, are free of abrupt changes in surface level.
- Sidewalks and ramps have a 36-inch clear opening.
- Handrails are mounted 33 inches above the ramp surface, no more than 2 feet from the wall.
Entrances, corridors, and stairs
- All lobby access points have automatic doors.
- All thresholds at exterior doors are flush with the floor.
- All stairs have handrails.
Elevators
- All levels of the building are reachable by elevator.
- Raised Braille indicates both call buttons and floor designations.
- Control call and alarm buttons are accessible to persons in wheelchairs.
- Elevator doors are equipped with an automatic bumper safety system.
Public restrooms
- Restrooms are available in public areas.
- Family and all-user restrooms are also available in public areas.
- Restroom entrances have a clear opening of 32 inches and all public restroom entrances have automatic doors.
- Sinks are mounted at least 29 inches from the floor (measured from the bottom of the apron) for wheelchair knee clearance and the drainpipe allows for toe clearance.
- Faucet controls automatically start through sensors.
- All restroom dispensers and accessories are within reach of a person seated in a wheelchair.
- The accessible toilet stall is arranged to provide either side or front approach with grab bars located along the back and side of the compartment.
On-site wheelchairs and scooters
OCC offers complimentary wheelchairs and electric convenience vehicles (ECVs) by on a first come, first served basis and/or by making a reservation in advance.
Reservations
- Reservations may be made within 30 days of a scheduled event (with an estimated time of arrival) by contacting [email protected] or 503-731-7800.
- If attending an event over multiple days, a separate reservation is required for each day.
- Reservations will be cancelled if not checked out within one (1) hour of scheduled reservation time.
- No time extensions are allowed if it causes an overlap to another reservation.
- Please be prepared to show photo identification when you stop by the welcome desk to checkout a wheelchair or electric scooter.
- Wheelchairs and ECVs may be returned at any point during the day to the welcome desk.
Without a Reservation
- Wheelchairs and scooters can be checked out on a first come, first served basis at the welcome desk in the MLK Lobby.
- Please be prepared to show photo identification when you stop by the welcome desk to checkout a wheelchair or electric scooter.
- Wheelchairs and ECVs may be returned at any point during the day to the welcome desk.
More information about wheelchairs, scooters, and other power-driven mobility devices (OPDMD)
- OCC only allows powered wheelchairs, scooters, and Segways for people with disabilities as defined under the Americans with Disabilities Act (ADA) and as long as they can be operated safely in our venue.
- Only electric or battery powered OPDMD are allowed inside the facility.
- OPDMD cannot travel at a speed greater than the pedestrian traffic.
- OPDMD users must travel in pedestrian routes only.
- OPDMD users understand that on-site storage space is limited.
Restaurants
All restaurants are accessible by wheelchair.
Meeting rooms, ballrooms, and exhibit halls
- All meeting rooms, ballrooms and exhibit halls are accessible by wheelchair.
- Hallways and corridors between rooms have a clearance of 36 inches with allowance space for turning and passing.
- Doors to rooms have a clear opening of 32 inches.
- Thresholds of interior doors have a maximum edge height of half an inch.
- Meeting rooms, ballrooms and exhibit hall floors are non-slip, level and independently negotiable by persons in wheelchairs.
- Wheelchair lifts are available to use with raised podiums and platforms and should be requested ahead of time to prepare for use.
- Microphones are available and easily adjusted for flexible use.
- Assistive listening devices and ASL interpretation services are specific to each event. If you need to find out if your event will be providing these options, please email us at [email protected].
KultureCity Sensory Bags
OCC is a KultureCity Certified Sensory Inclusive Venue. Sensory bags are available to help meet guests’ sensory needs and help them to feel more calm during their visit. The bags are filled with items that help to alleviate sensory overload and promote engagement. These items can be easily cleaned and sterilized, making them safe for multiple users.
Please visit KultureCity website ahead of your arrival to learn more about what to expect and ways to be more comfortable during your visit.
Learn more
Nursing Suites
- OCC provides two Mamava nursing suites for our visitors. These private and secure suites are located near the A and E Meeting Rooms on Level 1.
- They are ADA-accessible with a comfortable seating area and are equipped with standard AC power outlets and USB charger ports.
- All Mamava suites come with a Bluetooth SmartLock that syncs with Mamava’s mobile app. Download the app at mamava.com/mobile-app.
- You may also request a door code for entry from our receptionists in the Administration Office on Level 2 and by calling 503-235-7575.
Parking
- All parking levels in the OCC parking garage include accessible spaces within easy access of elevators.
- There are 10 accessible spaces on Parking Level 1 (P1) and 11 accessible spaces on Parking Level 2 (P2).
- Parking Level 2 (P2) includes accessible areas with a 9-foot ceiling clearance to accommodate adapted vehicles.
More parking info
Passenger drop-off and loading zones
- All zones are located on an accessible route to an accessible building entrance.
- All zones have adequate vertical and horizontal clearance.
- Not all zones have an unobstructed aisle next to the vehicle pull-up space. There is a public-use sidewalk, which may be obstructed by pedestrians and attendees.
Know Before You Go
With a little advance planning, your visit to the OCC will be fun and worry-free.
Be in the know